Getting a job as a hotel receptionist can be hard when you don’t know how to write a good application letter. Most job seekers struggle with showcasing their skills and making a strong first impression. This causes many qualified people to miss out on great jobs simply because their application didn’t stand out.
This article gives you 15 different sample letters that you can use as guides for your own hotel receptionist application. Each one shows a different approach to highlighting relevant skills and experience. Read on to discover how to make your application impossible to ignore.
Sample Letters of Application as Hotel Receptionist
These sample letters will help you create your own standout application for a hotel receptionist position.
1. The Customer Service Focused Approach
Subject: Application for Hotel Receptionist Position – Reference #JOB2025
April 9, 2025
Mr. James Wilson
Hiring Manager
Grand Plaza Hotel
123 Main Street
New York, NY 10001
Dear Mr. Wilson,
Please accept my application for the Hotel Receptionist position at Grand Plaza Hotel as advertised on JobBoard.com. With five years of customer service experience and a passion for hospitality, my background has prepared me well for this role.
My current position at City Center Mall has taught me how to handle busy environments while maintaining a friendly attitude. Dealing with 100+ customers daily has sharpened my ability to stay calm under pressure and solve problems quickly – skills that would transfer perfectly to your hotel’s front desk.
Previous coworkers often comment on my attention to detail and ability to make guests feel welcome. These qualities, combined with my experience using booking systems like OpenRes and PayPortal, would allow me to start contributing to your team right away.
The Grand Plaza Hotel’s reputation for excellent service matches my career goals perfectly. I would welcome the chance to bring my skills to your prestigious property.
Thank you for your time and consideration. I look forward to discussing how my background would benefit your team.
Sincerely,
Sarah Johnson
555-123-4567
sarah.johnson@email.com
2. The Experience-Highlighting Approach
Subject: Experienced Receptionist Application – Downtown Hilton Position
April 9, 2025
Recruitment Team
Downtown Hilton
456 Broadway Avenue
Chicago, IL 60601
Dear Hiring Manager,
After three successful years working at the front desk of the Bayview Resort, I am excited to apply for the Hotel Receptionist position at the Downtown Hilton as posted on your website.
My hospitality journey has equipped me with the exact skills your job listing requires:
• Processed over 50 check-ins/check-outs daily with 99% accuracy • Managed a booking system handling 200+ rooms • Resolved guest concerns with a 95% satisfaction rating • Handled cash and credit transactions totaling $10,000+ daily
The Downtown Hilton’s focus on business travelers aligns with my strengths in efficiency and professional service. My background in the hospitality industry has taught me that first impressions matter greatly, and as your receptionist, I would ensure each guest feels valued from the moment they step into your lobby.
My attached resume provides additional details about my qualifications. I would love to discuss how my experience could benefit your hotel and guests.
Thank you for your consideration.
Best regards,
Michael Chen
312-555-7890
michaelchen@email.com
3. The Skills-Based Approach
Subject: Application for Night Shift Receptionist Position – Seaside Resort & Spa
April 9, 2025
Ms. Patricia Adams
Human Resources Director
Seaside Resort & Spa
789 Ocean Drive
Miami, FL 33139
Dear Ms. Adams,
Your advertisement for a Night Shift Receptionist at Seaside Resort & Spa caught my attention immediately, as it presents the perfect opportunity to use my skills in a hotel I have long admired.
As you seek someone with strong problem-solving abilities and independence, my background offers:
• Fluency in English, Spanish, and French – useful for your international clientele • Two years of night audit experience at a 120-room property • Advanced training in Opera PMS and Sabre systems • Security certification with emergency situation training
Working night shifts requires a special set of skills – staying alert, handling situations independently, and maintaining security while providing excellent service. My previous role at Mountain View Lodge taught me to balance these demands while keeping accurate records and preparing morning reports for the day team.
Your guests deserve consistent quality service at all hours, and I would be proud to represent Seaside Resort during the critical overnight hours.
I look forward to discussing how my skills align with your needs. Thank you for considering my application.
Respectfully,
David Rodriguez
305-555-4321
d.rodriguez@email.com
4. The Career Changer Approach
Subject: Receptionist Position Application – Transferable Skills from Retail Management
April 9, 2025
Talent Acquisition Team
Parkview Boutique Hotel
234 Park Avenue
Boston, MA 02116
Dear Hiring Team,
While my resume doesn’t show traditional hotel experience, my seven years in retail management have built the exact skills needed for your Hotel Receptionist position posted on LinkedIn.
My current role as Assistant Manager at Fashion Forward has taught me to:
• Greet and assist 150+ customers daily with warmth and attention • Process payments and handle cash balances of up to $15,000 • Resolve customer complaints with patience and creative solutions • Train and supervise team members during busy holiday seasons • Maintain detailed inventory and sales records with perfect accuracy
The Parkview Boutique Hotel’s reputation for personalized service matches my approach to customer care perfectly. Just as each shopper at my store receives individualized attention, I would ensure your guests feel personally welcomed and valued throughout their stay.
My retail background has honed my ability to stay composed during busy periods, handle financial transactions accurately, and turn potentially negative situations into positive outcomes – all essential skills for your front desk team.
I welcome the opportunity to discuss how my background would bring a fresh perspective to your hotel team. Thank you for considering my application.
Sincerely,
Robert Thompson
617-555-9876
robert.t@email.com
5. The Recent Graduate Approach
Subject: Application for Junior Receptionist Position at Cityside Hotel
April 9, 2025
Mr. Daniel Lee
Front Office Manager
Cityside Hotel
567 Central Boulevard
San Francisco, CA 94103
Dear Mr. Lee,
As a recent graduate with a Hospitality Management degree from San Francisco Community College, I am excited to apply for the Junior Receptionist position at Cityside Hotel.
Though I am at the beginning of my hospitality career, my education and internships have prepared me specifically for this role:
• Completed a 3-month front desk internship at University Guest House • Trained on common hotel management systems including Opera PMS • Earned CPR and First Aid certification • Received “Outstanding Student” award for customer service role-play exercises
My coursework focused heavily on front office operations, giving me a solid foundation in reservation systems, check-in/check-out procedures, and conflict resolution techniques. Additionally, my part-time work as a campus tour guide has sharpened my ability to make visitors feel welcome while providing useful information about local attractions.
Cityside Hotel’s training program for new hospitality professionals is exactly what I’m looking for to grow my career. I would bring enthusiasm, current industry knowledge, and a strong work ethic to your team.
I look forward to discussing how my background and education make me a good fit for this position. Thank you for your consideration.
Sincerely,
Emma Garcia
415-555-3456
emmagarcia@email.com
6. The Luxury Hotel Specialist Approach
Subject: Senior Receptionist Application – Exclusive Hospitality Background
April 9, 2025
Ms. Victoria Hampton
General Manager
The Regal Grand Hotel
890 Fifth Avenue
New York, NY 10022
Dear Ms. Hampton,
With eight years of experience serving discerning guests at five-star properties, I am pleased to submit my application for the Senior Receptionist position at The Regal Grand Hotel.
My current role at The Diamond Palace has refined my ability to provide discrete, personalized service to high-profile guests including celebrities, business leaders, and diplomats. The Regal Grand’s reputation for similar excellence makes this position particularly appealing to me.
My qualifications specifically relevant to your needs include:
• VIP guest relations training with Forbes Five-Star certification • Experience handling special requests and complex itineraries • Multilingual capabilities: fluent in English, French, and basic Mandarin • Advanced problem-solving skills for delicate guest situations • Extensive knowledge of luxury concierge services and partnerships
Throughout my career, I have learned that true luxury lies in anticipating needs before they are expressed. This philosophy has guided my approach to guest service and would continue to do so at The Regal Grand.
My resume details additional qualifications, but I would welcome the opportunity to discuss how my background in luxury hospitality aligns with your expectations for this role.
Thank you for your consideration.
Warmest regards,
Alexandra Morrison
212-555-7654
a.morrison@email.com
7. The Technology-Focused Approach
Subject: Application for Digital Front Desk Agent Position
April 9, 2025
Tech Innovations Hotel Group
Human Resources Department
321 Future Street
Seattle, WA 98101
Dear Hiring Committee,
Your posting for a Digital Front Desk Agent at Tech Innovations Hotel Group immediately caught my attention as it perfectly combines my hospitality background with my passion for technology.
During my four years at Connected Suites, I specialized in implementing and optimizing digital check-in solutions that reduced wait times by 65%. This experience directly relates to your hotel’s focus on contactless guest experiences.
My relevant qualifications include:
• Certified in three major hotel PMS platforms with advanced user status • Created training materials for staff on new booking technologies • Reduced paper usage by 80% through digital documentation initiatives • Maintained 92% guest satisfaction during the transition to new systems • Troubleshot common technical issues for both staff and guests
Your hotel group’s reputation as a leader in hospitality technology makes this position especially exciting for me. I strongly believe that the right balance of human touch and technological efficiency creates the best possible guest experience.
I would welcome the opportunity to discuss how my technical aptitude and hospitality background would benefit your innovative approach. Thank you for considering my application.
Best regards,
Jonathan Park
206-555-2345
j.park@email.com
8. The Seasonal Worker Approach
Subject: Summer Receptionist Position Application – Beachside Resort
April 9, 2025
Seasonal Hiring Team
Beachside Resort
432 Shoreline Drive
Myrtle Beach, SC 29577
Dear Hiring Manager,
Your advertisement for Summer Season Receptionists caught my eye, as I am looking for a position that matches my skills during the May-September period between my teaching contracts.
For the past three summers, I have worked at Sunshine Beach Hotel, developing exactly the skills you need during your busy season:
• Processed up to 75 check-ins daily during peak times • Maintained a friendly, welcoming attitude despite high-pressure periods • Adapted quickly to changing room availability and guest needs • Efficiently handled both phone and in-person inquiries simultaneously • Developed systems to help manage large group arrivals smoothly
As a teacher during the school year, I bring strong communication skills and patience to the front desk role. My experience has taught me how to explain policies clearly and handle difficult situations with composure – valuable skills in peak season hospitality.
Having worked previous summer seasons, I understand the unique demands of resort properties during busy periods. I would bring this knowledge along with reliability and flexibility to your team.
I look forward to discussing how my seasonal experience would benefit Beachside Resort this summer. Thank you for your consideration.
Warmly,
Thomas Green
843-555-8765
tgreen@email.com
9. The Hotel Chain Transfer Approach
Subject: Internal Transfer Application – Receptionist Position at Downtown Location
April 9, 2025
Ms. Janet Williams
Regional HR Director
Stellar Hotels Group
543 Corporate Parkway
Dallas, TX 75201
Dear Ms. Williams,
After two successful years as a receptionist at Stellar Hotels’ Airport location, I am excited to apply for the same position at your Downtown property as part of the internal mobility program.
My tenure with Stellar has given me thorough knowledge of our brand standards and systems, allowing me to:
• Maintain guest satisfaction scores 15% above the brand average • Train five new team members on Stellar’s booking platform • Implement the new loyalty program with 90% guest enrollment rate • Earn “Employee of the Quarter” twice for exceptional service • Develop deep familiarity with all Stellar properties for cross-selling
The Downtown location’s focus on business travelers appeals to me as a next career step. My current role has prepared me well for this environment, as I frequently assist business guests with their unique needs at the Airport property.
My transfer would benefit the company by bringing proven performance and complete system knowledge, reducing training time and ensuring consistent service quality across locations.
Thank you for considering my transfer request. I look forward to potentially joining the Downtown team while continuing my growth with Stellar Hotels.
Sincerely,
Nicole Washington
214-555-6543
n.washington@stellarhotels.com
10. The Accommodation-Included Approach
Subject: Application for Live-In Receptionist Position – Mountain Retreat
April 9, 2025
Staffing Coordinator
Alpine Mountain Retreat
678 Wilderness Road
Aspen, CO 81611
Dear Hiring Manager,
Your posting for a Live-In Receptionist at Alpine Mountain Retreat represents an ideal opportunity that combines my hospitality skills with my love for mountain environments.
Having previously worked at a similar resort in Vermont, I understand the unique aspects of a position that blends work and residential life:
• Experience with 24-hour rotating schedules and on-call responsibilities • Ability to maintain professional boundaries while living on-site • Strong emergency response training, specifically for remote locations • Knowledge of seasonal tourism patterns and activity recommendations • Skills in building community among both staff and long-term guests
Life at a mountain property requires adaptability, from handling sudden weather changes that affect guest plans to maintaining calm during busy ski seasons. My background has prepared me well for these challenges, and I value the unique lifestyle this position offers.
As someone who enjoys outdoor activities and quiet natural settings, the live-in aspect of this role is particularly appealing. I would bring not only professional skills but also a genuine appreciation for the setting and community.
I look forward to discussing how my experience aligns with Alpine Mountain Retreat’s needs. Thank you for considering my application.
Kind regards,
Brian Miller
720-555-9087
bmiller@email.com
11. The Multi-Property Management Approach
Subject: Application: Front Desk Coordinator for Hotel Group
April 9, 2025
Recruitment Department
Prestige Hotel Management Group
765 Corporate Circle
Atlanta, GA 30303
Dear Hiring Team,
Your listing for a Front Desk Coordinator overseeing multiple properties within the Prestige Hotel Management Group aligns perfectly with my experience managing staff across different hotel locations.
My current position as Senior Receptionist at City Hotels gave me experience that directly relates to your needs:
• Trained and supervised front desk staff across three downtown properties • Standardized check-in procedures across locations, improving consistency by 40% • Coordinated room availability during citywide events affecting multiple hotels • Developed cross-property solution for guest issues requiring relocation • Created shared digital knowledge base reducing training time by 25%
Managing reception across multiple properties requires strong organizational skills and systems thinking. My approach focuses on creating clear procedures that can be followed consistently while still allowing for the unique character of each property.
The opportunity to help coordinate Prestige’s growing portfolio is exciting, as I enjoy the challenge of maintaining quality standards across different locations while supporting each property’s front desk team.
I would welcome the chance to discuss how my multi-property experience would benefit your hotel group. Thank you for your consideration.
Best regards,
William Jackson
404-555-2109
wjackson@email.com
12. The Boutique Hotel Specialist Approach
Subject: Receptionist Application – Small Luxury Property Experience
April 9, 2025
Ms. Sophia Chen
Owner/Manager
The Hidden Garden Inn
987 Cottage Lane
Charleston, SC 29401
Dear Ms. Chen,
The receptionist position at The Hidden Garden Inn caught my attention because it matches my passion for personalized guest service in intimate hotel settings.
For the past four years, I have worked at The Magnolia House, a 15-room historic property where I learned the art of boutique hospitality:
• Memorized guest preferences for returning visitors, creating personalized stays • Handled all aspects of the guest experience from booking to departure • Maintained detailed local knowledge to provide authentic recommendations • Balanced multiple responsibilities including some housekeeping oversight • Built relationships with local vendors for guest services and amenities
Boutique properties like yours require staff who truly understand the difference between standard hotel service and the curated experience small luxury inns provide. My background has taught me that guests choose properties like The Hidden Garden for the personalized touch that larger hotels cannot offer.
Your inn’s reputation for garden-to-table breakfasts and historic charm particularly appeals to me, as I enjoy creating meaningful connections between guests and local culture.
I would love to discuss how my boutique hospitality experience would complement your unique property. Thank you for considering my application.
Warm regards,
Olivia Bennett
843-555-4321
oliviab@email.com
13. The Conference Hotel Specialist Approach
Subject: Application for Convention Center Hotel Receptionist
April 9, 2025
Human Resources Department
Metropolitan Conference Hotel
210 Convention Plaza
Phoenix, AZ 85004
Dear Hiring Manager,
With six years of experience at busy convention hotels, I am excited to apply for the Receptionist position at Metropolitan Conference Hotel as advertised on HospitalityCareers.com.
My current role at the Downtown Business Hotel has prepared me to handle the unique challenges of a conference-focused property:
• Processed group check-ins of up to 200 guests efficiently • Coordinated with event staff to align room readiness with conference schedules • Managed room block allocations and last-minute changes for corporate clients • Created welcome packets for 15+ recurring annual conventions • Maintained calm professionalism during simultaneous group arrivals/departures
Conference hotels require a special skill set that balances the needs of individual travelers with large groups, often under tight timeframes. My experience has taught me how to maintain efficiency without sacrificing the personal touch that makes guests feel welcome despite the busy atmosphere.
The Metropolitan’s reputation as Phoenix’s premier convention venue makes this an exciting opportunity to use my specific skills in group handling and corporate client relations.
I look forward to discussing how my background in conference hospitality would benefit your team. Thank you for your consideration.
Sincerely,
Kevin Wallace
602-555-8765
kwallace@email.com
14. The Remote Location Specialist Approach
Subject: Application for Receptionist Position – Island Resort
April 9, 2025
Recruitment Team
Paradise Island Resort
Private Island Mail
Key West, FL 33040
Dear Hiring Team,
Your opening for a Receptionist at Paradise Island Resort caught my attention as it perfectly matches my five years of experience working at remote destination properties.
My current position at Wilderness Lodge has taught me the unique skills needed for isolated locations:
• Arranged complex arrival logistics involving seaplanes and boat transfers • Maintained supply inventories with awareness of delivery limitations • Provided detailed pre-arrival information to manage guest expectations • Handled communication during occasional connectivity challenges • Developed contingency plans for weather-related travel disruptions
Remote properties like yours require staff who understand that reception duties go far beyond typical check-in processes. Guests at destination resorts need comprehensive support from the moment they book until they safely return home.
Having worked in settings where resources are limited and outside assistance isn’t immediately available, I’ve developed strong problem-solving skills and the ability to make guests feel secure despite the isolated location.
The opportunity to join your island team is particularly appealing as I enjoy the community aspect of remote hospitality work and the chance to create truly immersive guest experiences.
I would be happy to discuss how my background in remote properties would benefit Paradise Island Resort. Thank you for your consideration.
Warm regards,
Laura Martinez
305-555-7654
lmartinez@email.com
15. The Health and Safety Focused Approach
Subject: Front Desk Agent Application – Healthcare Hospitality Experience
April 9, 2025
Mr. Gregory Thompson
Front Office Director
Wellness Bay Hotel & Spa
543 Healing Waters Drive
Scottsdale, AZ 85251
Dear Mr. Thompson,
Your advertisement for a Front Desk Agent at Wellness Bay Hotel & Spa aligns perfectly with my background in healthcare hospitality and wellness-focused properties.
For the past three years at Recovery Retreat, I have developed skills specifically relevant to your wellness-oriented hotel:
• Maintained strict health and safety protocols for vulnerable guests • Coordinated with wellness practitioners for guest treatment scheduling • Handled medical dietary restrictions for room service and restaurant bookings • Ensured accessibility needs were properly communicated to all departments • Maintained guest medical information with appropriate privacy measures
Health-focused properties require a unique balance between hospitality warmth and healthcare precision. My experience has taught me how to maintain this balance while ensuring guests feel they are on a relaxing retreat rather than in a clinical setting.
Your hotel’s focus on preventative wellness and rejuvenation therapies particularly interests me, as I believe in the power of hospitality to support overall wellbeing.
I would welcome the opportunity to discuss how my healthcare hospitality background would benefit your property and guests. Thank you for your consideration.
Sincerely,
Amanda Peterson
480-555-3210
apeterson@email.com
Wrapping Up
These 15 sample letters show different approaches to applying for hotel receptionist positions. By choosing the format that best matches your background and the specific hotel, you can create an application that stands out from other candidates.
The key to success is highlighting the skills and experiences most relevant to the particular hotel. Whether you’re applying to a luxury resort, a business hotel, or a boutique property, tailoring your application to address their specific needs will greatly increase your chances of landing an interview.
Take time to research each hotel before applying, and adjust your letter to showcase how you would fit into their specific environment. With the right approach, your application will demonstrate your value as a potential team member who can contribute to the hotel’s success from day one.